Frequently Asked Questions
Find answers to common questions about our products and services
We offer standard and express shipping options. Standard shipping takes 5-7 business days, while express shipping delivers within 2-3 business days. Free shipping is available on orders over €50.
We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please contact our customer service team to initiate a return.
Yes, we ship to most countries worldwide. International shipping costs and delivery times vary by destination. You can see the exact shipping cost at checkout.
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are secure and encrypted.